Your Extended SAP Business One Team
We don't sell support plans. We become part of your operations — senior SAP Business One consultants who know your business, your system, and your goals, available when you need them.
Senior consultants only — no juniors, no helpdesk tickets
Named consultant who knows your business
Proactive, not just reactive
Support, customization, and AI automation under one roof
Defined response commitments — in writing
We document everything — your system, your changes, your history
The typical SAP B1 support experience
Raise a ticket. Wait. Chase. Get a junior who asks you to explain the system from scratch.
Customization requests sit in a queue for months, then arrive half-built.
No one is thinking proactively about how to improve your system — just firefighting.
When your consultant leaves the firm, all context is lost.
An Extension of Your Team, Not a Vendor
Think of us the way you'd think of a strong in-house IT team — except we bring 15 years of SAP Business One depth, and you don't carry the headcount cost.
We invest time upfront to understand your operations, your workflows, and your priorities. The consultant assigned to your account stays with your account. When you call, they already know the context.
Proactive system reviews — we flag issues before they surface
Continuous customization — your backlog moves, always
AI automation built in — not a separate upsell
Regular strategic check-ins to align with your growth
Everything Your SAP Business One Needs
From daily support queries to multi-month development projects — handled by the same team who knows your system.
Day-to-Day Support
Responsive, senior-level support for everything your team encounters — user queries, configuration issues, system errors, month-end tasks. We know your setup, so you're not re-explaining context every time.
Customization & Development
New reports, custom workflows, module extensions, third-party integrations — we handle your backlog continuously, not in isolated projects. Changes are scoped, documented, and delivered on agreed timelines.
AI Finance Automation
AP automation, AR automation, bank reconciliation, and demand forecasting — deployed directly inside your SAP Business One. No new platforms. No integration headaches. Just smarter workflows.
Reporting & Business Intelligence
Custom dashboards, operational KPI reports, management packs. We build the visibility layer your leadership team actually uses — connected live to your SAP Business One data.
Upgrades & System Health
Proactive version upgrades, performance tuning, licence management, and regular system health reviews. We handle the maintenance so your system stays stable and current.
Training & Onboarding
Role-based training for new staff, refreshers for existing teams, and change management support when new modules or workflows go live. Delivered remotely or on-site.
How We Get Started
Every engagement starts with understanding — not a proposal template or a plan selection screen.
Discovery call
A focused 60-minute conversation about your current SAP Business One setup, your team's pain points, and your business priorities. No templates — we listen first.
System review
We access your SAP Business One environment and do a structured review: configuration gaps, customization backlog, support history, and automation opportunities.
Engagement proposal
A tailored engagement structure — what we'll handle, how we'll work together, response commitments, and a clear scope for the first 90 days. No generic plans.
Named consultant assigned
Your dedicated consultant learns your business, your team, and your SAP setup. They become your first call — not a helpdesk queue.
Ongoing partnership
Regular check-ins, proactive suggestions, and evolving support as your business grows. We track what we've done and what's coming — you never lose context.
Full SAP Business One Implementation
For businesses moving to SAP Business One, we handle the full journey — from process mapping and configuration through to training, data migration, and go-live. Then we stay on as your ongoing support team, so handover friction is zero.
Business process analysis & blueprint
System configuration & master data setup
Custom development & integration
Data migration with validation
User training — role-based
Go-live support & hypercare
Ongoing support from the same team
Phase 1
Discovery & Blueprint
Phase 2
Configuration & Build
Phase 3
Testing & UAT
Phase 4
Data Migration
Phase 5
Go-Live & Hypercare
Let's Talk About Your SAP Business One
Start with a free 60-minute AI Readiness Audit. We'll review your current setup, identify what's holding you back, and give you a clear picture of where we can help — before any commitment.