1. About These Terms
These Terms of Service govern your use of expresssolutionslab.com (the "Website") and any enquiry you submit through it. The Website is operated by Express Solutions Lab Private Limited, a private limited company incorporated in India under the Companies Act, 2013, with its registered office at Office No. 2, UG Floor, Industry House, 15, A. B. Road, Indore, Madhya Pradesh 452001, India.
By using the Website you accept these Terms. If you do not accept them, please do not use the Website.
These Terms do not govern our consulting, support or development services. That work is governed by the separate written agreement, statement of work, proposal or annual maintenance contract signed between us. Where anything in these Terms conflicts with a signed agreement, the signed agreement prevails.
2. Permitted Use of the Website
The Website is provided for your information and for making genuine business enquiries. You may view, download and print its content for your own internal business use.
You must not:
- •Submit false, misleading or automated enquiries, or use our forms to send messages to people who did not request them
- •Use any email address, telephone number or messaging identifier that is not yours or that you are not authorised to use
- •Attempt to probe, scan, overload or disrupt the Website, its forms or the systems behind them
- •Circumvent, disable or interfere with security, bot-protection or rate-limiting measures
- •Scrape, harvest or systematically extract content or contact details from the Website
- •Copy, republish or redistribute our content for commercial purposes without written permission
- •Use the Website for anything unlawful, or in a way that infringes anyone's rights
We may block access, refuse or discard submissions, and take further action where use breaches these Terms.
3. Enquiries, Quotations and the Free AI Readiness Audit
An enquiry is not a contract. Submitting the contact form, requesting an audit or receiving a quotation from us does not create a binding agreement. A contract comes into existence only when we both sign a written agreement, statement of work or purchase order acceptance.
Information you send us is not confidential unless we agree it is. Please do not send commercially sensitive material, system credentials, customer data or personal data belonging to third parties through the Website's forms. If you need to share sensitive information before we are engaged, ask us for a mutual non-disclosure agreement first — we will sign one gladly.
Quotations and estimates are indicative, based on the information you give us, and valid for the period stated on them or 30 days if no period is stated.
The Free AI Readiness Audit is provided at no charge, as a preliminary and general assessment based on information you supply. It is an opinion and a starting point for discussion, not a professional opinion you should rely on in isolation, not a guarantee of any outcome or saving, and not a substitute for a detailed scoping exercise. We give no warranty as to its completeness or accuracy, and we accept no liability for decisions taken on the basis of it alone.
We are under no obligation to accept any enquiry, quote for any work, or give a reason for declining.
4. Content Is Information, Not Advice
Our articles, guides, case studies, benchmarks, pricing indications and audit materials are published for general information. They are not professional, legal, tax, accounting or financial advice, and must not be relied on as such.
ERP systems, tax rules and statutory requirements vary by organisation and change over time. Figures, timelines and savings described on the Website are illustrative and based on past engagements; they are not a forecast or a promise of what you will achieve. Get advice specific to your circumstances before acting.
We may change, correct or remove content at any time without notice.
5. Intellectual Property
All content on the Website — text, graphics, logos, images, layout, software and the selection and arrangement of it — is owned by or licensed to Express Solutions Lab Private Limited and is protected by Indian and international intellectual property law.
The Express Solutions Lab name and logo are our trade marks. You may not use them without our written permission.
Trade mark acknowledgement. SAP, SAP Business One and other SAP products referred to on the Website are trade marks or registered trade marks of SAP SE in Germany and other countries. Express Solutions Lab is an independent technology and consulting firm. We are not affiliated with, endorsed by, or an official partner of SAP SE. All other product and company names mentioned are the trade marks of their respective owners, used for identification only.
6. Website Availability
We work to keep the Website available but do not guarantee uninterrupted or error-free access. We may suspend, withdraw or restrict all or part of it for maintenance, security or business reasons, normally without notice.
We are not liable if the Website is unavailable at any time or for any period.
7. Links to Other Sites
The Website links to sites we do not control, including bizapps360.com, LinkedIn and third-party publications. Those links are provided for convenience and are not an endorsement. We are not responsible for the content, products, services or practices of any linked site, and your use of them is at your own risk under their terms.
8. Disclaimer of Warranties
The Website and its content are provided "as is" and "as available". To the fullest extent permitted by law, we exclude all warranties, conditions and representations — express, implied or statutory — including as to accuracy, completeness, merchantability, fitness for a particular purpose, non-infringement, and that the Website will be free of viruses or harmful components.
Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded or limited.
9. Limitation of Liability
To the fullest extent permitted by law, Express Solutions Lab Private Limited, its directors, employees and agents will not be liable for:
- •Loss of profit, revenue, business, anticipated savings, goodwill or opportunity
- •Loss of or corruption of data
- •Business interruption
- •Any indirect, special, incidental, consequential or punitive loss
arising out of or in connection with your use of, or inability to use, the Website or anything published on it, whether in contract, tort (including negligence), breach of statutory duty or otherwise, and whether or not such loss was foreseeable.
Our total aggregate liability arising out of or in connection with the Website is limited to INR 10,000.
This limit applies to the Website only. Liability in respect of services we are engaged to deliver is governed by the signed agreement for that work.
10. Indemnity
You agree to indemnify us against any claim, loss, liability or reasonable cost we incur arising from your breach of these Terms, your misuse of the Website or its forms, or your infringement of the rights of any third party through your use of the Website.
11. Privacy and Communications
Our handling of personal data is described in our Privacy Policy, which forms part of these Terms.
By submitting an enquiry you agree that we may contact you about it by email, telephone or WhatsApp using the details you provide. You can ask us to stop marketing communications at any time, by any channel, as set out in the Privacy Policy — and we will action it across every channel.
12. Changes to These Terms
We may revise these Terms at any time. The current version is always published at https://expresssolutionslab.com/terms with the date it was last updated at the top. Your continued use of the Website after a change takes effect means you accept the revised Terms. Please check this page from time to time.
13. General
Severability. If any provision of these Terms is found unenforceable, the rest remain in full force and the unenforceable provision applies to the maximum extent permitted.
No waiver. A failure or delay in enforcing any provision is not a waiver of it.
Entire agreement. These Terms, together with the Privacy Policy, are the entire agreement between us in respect of the Website.
No third-party rights. No one other than you and us has any right to enforce these Terms.
Assignment. You may not assign your rights under these Terms. We may assign ours as part of a reorganisation, merger or acquisition.
14. Governing Law and Jurisdiction
These Terms, and any dispute or claim arising out of or in connection with them or their subject matter, are governed by and construed in accordance with the laws of India, without regard to conflict-of-law principles.
You and we agree that the courts at Indore, Madhya Pradesh, India have exclusive jurisdiction to settle any such dispute or claim.
15. Contact
Questions about these Terms:
- •Email: info@expresssolutionslab.com
- •Telephone: +91 97525 47340
- •Post: Express Solutions Lab Private Limited, Office No. 2, UG Floor, Industry House, 15, A. B. Road, Indore, Madhya Pradesh 452001, India
- •GSTIN: 23AAICE3101D1ZG